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Desktop Support Engineer 2 @ Progressive

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 Desktop Support Engineer 2

Job Description

Job Description below:-

Key Responsibilities:

  • Handle incident and service requests, including ticket creation, updates, and closure.
  • Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
  • Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support.
  • Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change).
  • Participate in IT transitions, internal audits, project work, and VC setups.
  • Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure.

Client - Genpact

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins

Contact Details:

Company: Progressive Infotech
Location(s): Warangal

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Keyskills:   Ticketing Tools Desktop Support Itsm Ticketing

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₹ 2-3.5 Lacs P.A

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Progressive

Progressive Enterprises is a Mumbai-based masking paper roll manufacturer with over a decade of manufacturing expertise and 30+ years in the paper trade industry.