Billing Account Manager @ ECLINICAL

Billing Account Manager

Position Overview

The role of a Billing Account Manager is to setup contract for customer account activity, prepare invoices based on contract, revenue recognition of cliental services and renewal/cancellation of

the services along with Sales Support.

Job Functions/Responsibilities

• To prepare an invoice/credit based on tasks and contract/WO signed by the practice in Sage.
• To prepare an invoice/credit based on the reports received from across locations on monthly basis.
• To ensure the accuracy and timeliness of billing by maintaining the SLA.
• To rectify the billing discrepancies by monitoring internal requests initiated by internal auditors and adjusting information accordingly.
• To support internal stakeholders by helping them with billing inquiries/requests.
• To address customer inquiries pertaining to billing or requests with efficiency and professionalism.
• To establish an initial communication with new customers to build a business relationship and gather necessary demographic information to Edit in eManager.
• To document the customer demographic information and validate documentation within Sage.
• To stay updated about the new products, services, and technical aspects.
• To stay informed about processes through participation in training sessions, assessments, and global meetings
• To review teams? productivity and quality help individuals to achieve the benchmark set for the team.
• To educate team about new products, services, and technical aspects.
• To conduct full process training for new BAMs.
• To educate team on areas of improvement and providing need-based training.
• To actively participate in committee meetings to identify and close the process gaps.

Experience/Education Requirements

Requirements

• Bachelor?s Degree required (Accounting Finance preferred)
• Adheres to all company policies and mandatory compliance protocols as required by eCW

Requirements

• Fresher/ 1 Year of experience is preferred.
• Basic Excel
• Billing of Contract
• Knowledge of tools (Sage, eManager an added advantage)

Other Skills/Abilities

• Strong verbal and written communication skills
• Sound analytical and problem ? solving skills.
• Ownership Accountability.
• Time Management.
• Organized with attention to detail.
• Strong computer skills and familiarity with Microsoft Office Tools