Sr Tech Analyst I -Tango2
- DXC Technology
- 8 - 10 years
- Chennai
- 10 months ago
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Job Description
Resource must have 8 to 10 years of experience in the Switch Applications and 3-4 years of experience with TANGO.
Oversee system health, configurations, and upgrades of Lusis Tango.
Analyze high-impact incidents; lead root cause analysis and post-mortems.
Maintain configuration baselines, documentation, and change control records.
Coordinate with Lusis vendor for advanced troubleshooting and updates.
Lead, mentor, and manage the team.
Coordinate support shift rotations, incident response, and service delivery.
Define and track KPIs/SLAs for system uptime, issue resolution, and support quality.
Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders.
Contribute to the Tango platform roadmap (capacity, scaling, modernization).
Drive automation and monitoring improvements (e.g., self-healing, proactive alerting).
Ensure compliance with internal security, risk, and audit requirements.
Familiarity with databases (MySQL), log analysis, and transaction tracing.
Expert in Linux, including scripting and process management.
Oversee system health, configurations, and upgrades of Lusis Tango.
Analyze high-impact incidents; lead root cause analysis and post-mortems.
Maintain configuration baselines, documentation, and change control records.
Coordinate with Lusis vendor for advanced troubleshooting and updates.
Lead, mentor, and manage the team.
Coordinate support shift rotations, incident response, and service delivery.
Define and track KPIs/SLAs for system uptime, issue resolution, and support quality.
Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders.
Contribute to the Tango platform roadmap (capacity, scaling, modernization).
Drive automation and monitoring improvements (e.g., self-healing, proactive alerting).
Ensure compliance with internal security, risk, and audit requirements.
Familiarity with databases (MySQL), log analysis, and transaction tracing.
Expert in Linux, including scripting and process management.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: System AnalystEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Chennai+ View Contact
Keyskills: Root cause analysis Automation Linux Social media MySQL Issue resolution Troubleshooting Monitoring Auditing Process management
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DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest com
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