Customer Support Executive @ HTC Global Services

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Customer Support Executive

HTC Global Services
2 - 6 years
Chennai
9 months ago
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Job Description

About the Role:

We are looking for a Customer Support Executive with 5 plus years of experience in any customer-facing role, particularly in a contact center environment, is highly valued.

Requirements:

Experience in a Business to Consumer Setting and Familiarity with handling consumer inquiries, even if they re not technical in nature, would be an asset.

Strong customer service experience and skills, including patience and problem-solving.

Basic HVAC product knowledge and understanding of company policies.

Proficient in CRM tools and basic computer skills.

Ability to work U.S. hours and manage shift work.

#LI-Onsite #LI-NH1

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: HTC Global Services
Location(s): Chennai

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Keyskills: Basic HVAC Customer Support Executive Customer service Management CRM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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HTC Global Services

HTC Global Services (India) Pvt. Ltd.Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals. HTC has a strong client base ...

Customer Support Executive @ HTC Global Services

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