SME - Global Procurement ( Supply Chain Operations )
- Orange Business
- 3 - 8 years
- Mumbai
- 7 months ago
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Job Description
The SME - Global Procurement Operations is responsible for overseeing outsourced procurement activities, ensuring operational excellence, managing User Acceptance Testing (UAT), handling critical escalations, and supporting process improvements The role acts as a key point of contact for outsourced vendors and internal stakeholders, ensuring seamless execution of procurement processes
Operational Excellence with seamless, cost effective and efficient lean operations aligned to customer needs and organization strategy by synergizing services of the partners with quality
- Operational Excellence with strong interlock with Service Providers (SPs) as OPT, Westcon, Octopian, OEM and Internal stakeholders
- Ensure KPIs, SLAs met, SC Spend within budget, Customer deliverables are maintained by services providers
- Translate customer needs in operational requirement for effective execution by SPs and / or OEMs
- Govern quality of services by services providers is as per standards with robust mechanism
- Drive Transformation & CI projects for cost reductions, optimization and state of the art lean operations
- Evolution & Change management - transition of transformation projects into operational environment
- SME for Organization wide or functional transformation projects including digital and data
- Align vendors processes and execution policies to the OBS organizational strategies
- Escalation and Exception Management with OPT and Internal Stakeholders
- Identification and execution of Repair and reuse opportunities contributing to circular economy and green act
- Anticipate the changes, skills enhancement needs for the team and drive such programs
- Stakeholder collaboration and alignment, Team leadership, development & evolution
- Ensure Supply Chain Data quality & Business Analytics driven culture
- Customer Satisfaction
- Spend Control, Cost Reduction & Avoidance
- Lean Operations
- Transformation & Continuous Improvements Initiatives
- SC Risk Management
- Lean Methodologies
- Governance through Data Analytics
- Customer Orientation
Global Delivery & Operations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Mumbai+ View Contact
Keyskills: Supply chain Change management Leadership development Operational excellence Business analytics Supply chain operations Data quality Risk management Operations User acceptance testing
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