Customer Service Executive
- Teleperformance (TP)
- 1 - 3 years
- Kolkata
- 7 months ago
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Job Description
*Job Title:* Customer Support Representative
*Company:* [Teleperformance]
*Location:* [Remote]
*Job Type:* Contractual
*Job Description:*
We are seeking highly motivated and customer-focused individuals to join our team as Customer Support Representatives. We have multiple positions available with different CTC (Cost to Company) packages.
*Positions Available:*
1. *Back office Position
(CTC: 22,000)*
- In-hand salary: 17,000
- Last working day: 30th October
- Working days: 6 days a week with 1 rotational off
- Experience: 1 year (graduate degree required)
- System requirements: Windows 10 and above, RAM 8GB and above, USB headset, power backup, and broadband connection with a minimum speed of 30 Mbps
2. *Retention Position
(CTC: 18,000)*
- In-hand salary: 14,000
- Last working day: 30th September
- System requirements: Same as above
3. *L2 Position (CTC: 21,000)*
- In-hand salary: 16,000
- Experience: 1 year (non-telecom experience mandatory)
- Education: Graduate or undergraduate degree
- Last working day: 30th September
*Key Responsibilities:*
- Provide excellent customer support and resolve customer queries
- Work in a fast-paced environment and meet performance targets
- Collaborate with team members to achieve customer satisfaction goals
*Requirements:*
- Graduate or undergraduate degree
- 1 year of experience (non-telecom experience mandatory for L2 position)
- Excellent communication and problem-solving skills
- Ability to work in a team environment and meet performance targets
*What We Offer:*
- Competitive salary package
- Opportunities for growth and development
- Collaborative and dynamic work environment
CONTACT DETAILS:
HR Abhiroop - 7003303*** (Call/Whatsapp)
HR Bishal - 8789141*** (Call/Whatsapp)
Interested candidates can drop resumes on the mention whatsapp numbers with below personal Information.
Name:
Address:
Languages:
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: ContractContact Details:
Company: Teleperformance (TP)Location(s): Kolkata
Keyskills: English should be fluent along with Hindi. Own System is Mandatory
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