Customer Success Manager
- MoEngage
- 2 - 5 years
- Bengaluru
- 2 years ago
- Email to a friend
- Report this job
Job Description
- Onboard closed leads with Integration support
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Advise clients on the most effective ways to use the MoEnagage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
Skills
- 2+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management
- Understanding of the Mobile Ecosystem App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.
- SaaS and B2B experience is must.
- Ability to understand customer requirements and see how MoEngage can add value in various way.
- Take ownership of the relationship post sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client facing role, also important for working with other teams.
- Strong written and verbal communication skills
Perks
- Work at Scale and challenge yourself
- Work with a smart team which grew up in the Mobile First world
Job Classification
Industry: Advertising & MarketingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success ManagerEmployement Type: Full timeContact Details:
Company: MoEngage Location(s): Bengaluru+ View Contact
Keyskills: SAN Publishing SAAS Artificial Intelligence Consulting Customer retention E-commerce Account management Customer engagement
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in