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Customer Service Executive @ Nley Consultants

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 Customer Service Executive

Job Description

    Customer Service Executive Immediate Hiring!

    Were looking for enthusiastic and customer-focused individuals to join our growing team! As a Customer Service Executive, youll be the first point of contact for our customers, helping them with queries, resolving issues, and delivering an exceptional service experience.

    Job Responsibilities:

    • Handle inbound/outbound customer calls, chats, or emails professionally

    • Resolve customer queries efficiently and accurately

    • Maintain a positive and empathetic attitude toward customers

    • Follow up to ensure issues are resolved

    • Update customer information accurately in the system

    • Adhere to company policies and processes

    Requirements:

    • HSC or Graduate (Freshers & Experienced welcome)

    • Good communication skills (English/Hindi/Regional languages as required)

    • Basic computer & typing skills

    • Willingness to work in 24/7 rotational shifts and also day shifts available 

    • Strong problem-solving skills and a customer-first attitude

    Salary: 17,000 40,000 (Based on experience & last drawn)
    Location: Thane
    Week Offs: 2 rotational offs

    Apply Now: +91 91hidden_mobile7

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive

Contact Details:

Company: Nley Consultants
Location(s): Mumbai

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Nley Consultants

Company Details NLEY Consultants Private Limited