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Key Account Manager @ Shiprocket

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 Key Account Manager

Job Description

Please fill the Google form https://forms.gle/BrgywvF8i6QPhsnL9

Duties and Responsibilities (Indicative):

  • Take 100% ownership of the Business given to handle : building relationships, initial introduction of Organization and offerings, CRM

demonstration

  • Actively build, manage positive business and customer relationships using Web based CRM
  • Understand customer logistic needs and requirements
  • Determine customer requirements and expectations to recommend specific products and solutions
  • Achieve agreed upon sales targets and outcomes within schedule
  • Churn Management, Growth mindset, Last mile, First mile & Customer query resolve.
  • Cross-sell products to enhance business and customer satisfaction
  • Perform effective online demos of web based CRM and cross sell products.

Bachelor's Degree

  • Track record of over- achieving targets
  • Strong phone presence and experience in handling dozens of calls per day
  • Experience working with CRM and proficiency in excel
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task,prioritize and manage time effectively

Job Classification

Industry: Courier / Logistics (Logistics Tech)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: Shiprocket
Location(s): Noida, Gurugram

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Keyskills:   Key Account Management CRM Last Mile Delivery Last Mile Saas Sales 3Pl

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Shiprocket

To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.