Key Account Manager
- Shiprocket
- 4 - 8 years
- Noida, Gurugram
- 9 months ago
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Job Description
Please fill the Google form https://forms.gle/BrgywvF8i6QPhsnL9
Duties and Responsibilities (Indicative):
- Take 100% ownership of the Business given to handle : building relationships, initial introduction of Organization and offerings, CRM
demonstration
- Actively build, manage positive business and customer relationships using Web based CRM
- Understand customer logistic needs and requirements
- Determine customer requirements and expectations to recommend specific products and solutions
- Achieve agreed upon sales targets and outcomes within schedule
- Churn Management, Growth mindset, Last mile, First mile & Customer query resolve.
- Cross-sell products to enhance business and customer satisfaction
- Perform effective online demos of web based CRM and cross sell products.
Bachelor's Degree
- Track record of over- achieving targets
- Strong phone presence and experience in handling dozens of calls per day
- Experience working with CRM and proficiency in excel
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task,prioritize and manage time effectively
Job Classification
Industry: Courier / Logistics (Logistics Tech)Functional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: ShiprocketLocation(s): Noida, Gurugram+ View Contact
Keyskills: Key Account Management CRM Last Mile Delivery Last Mile Saas Sales 3Pl
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Shiprocket
To create an e-commerce enablement platform that leverages data, workflows and supply chain at scale to make eCommerce open, simple and trustworthy for everyone.
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