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Relationship Manager Role | Tele Sales India | Work from Headquarters @ IndiaMART

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 Relationship Manager Role | Tele Sales India | Work from Headquarters

Job Description

Role & responsibilities

  • The role is a part of the pan-india team @HO with core responsibility of winning back lost customers of Indiamart.
  • Will be managing a team of 5 executives.
  • Responsibilities will be to ensure inputs, discipline & productivity of the team.
  • Review daily prospect quantity and quality.
  • Manage all call escalations and be a part of daily video calls.
  • Followup & Create Closure Funnel Independently with team created Prospects.
  • Training & Feedback with Actionables & Improvements Tracking for each team member.
  • Report Management & Data/Funnel tracking on a daily basis.
  • Good Verbal and written communication & Good presentation skill.
  • Sales closure over Tele & Video Call on Monthly basis.
  • Post Sale Production & Service Hosting of Customer.
  • Able to communicate the competitive landscape & benefits of Indiamart Paid Package.

Preferred candidate profile

  • Minimum 2 years of experience in a Sales / Servicing Profile
  • Client handling and application of Tele-sales techniques.
  • Active listening and understand the business contexts of clients.
  • Good Verbal and written communication.
  • Ability to work on MS-office suite.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Telesales
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills:   Team Handling Telesales Inside Sales Relationship Manager Lead Conversion Revenue Generation Client Management Account Manager Client Coordination Relationship Management Client Retention Account Management Business Development Client Relationship Client Handling

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₹ 5-7 Lacs P.A

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...