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Customer Support Executive @ Sutherland

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 Customer Support Executive

Job Description

Roles and Responsibilities

  • Handle customer queries via email, chat, and non-voice processes.
  • Provide excellent communication skills to resolve customer issues efficiently.
  • Work on blended process, international voice process, semi-voice process, and rotational shifts.
  • Utilize strong problem-solving skills to address complex customer concerns.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   Blended Process Handling Customer Queries Bpo Customer Service Rotational Shifts Email Support Non Voice Process Solving Queries Semi Voice Chat Support Inbound Voice Process Communication Skills Customer Support International Process International Voice Process

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₹ 2.5-2.75 Lacs P.A

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Sutherland

\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.