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Customer Support Executive @ Sutherland

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 Customer Support Executive

Job Description

Roles and Responsibilities

  • Handle customer queries via email, chat, and non-voice processes.
  • Provide excellent communication skills to resolve customer issues efficiently.
  • Work on blended process, international voice process, semi-voice process, and rotational shifts.
  • Utilize strong problem-solving skills to address complex customer concerns.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   Blended Process Handling Customer Queries Bpo Customer Service Rotational Shifts Email Support Non Voice Process Solving Queries Semi Voice Chat Support Inbound Voice Process Communication Skills Customer Support International Process International Voice Process

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₹ 2.5-2.75 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...