Customer Support - Voice Process @ Hexaware Technologies

Home > Voice / Blended

Customer Support - Voice Process

Hexaware Technologies
0 - 3 years
Mumbai
10 months ago
Email to a friend
Report this job

Job Description

Roles and Responsibilities

Handle customer inquiries via phone calls, emails, or chats to resolve their concerns and provide excellent customer service.
Meet performance metrics such as call quality scores, first-call resolution rates, and handle time targets.

Desired Candidate Profile

Ability to work on rotational shifts including night shifts as per business needs.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Inbound Process Voice Process Customer Service International BPO

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 1.25-2.75 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

International Voice Process Executive

Tech Mahindra

1 - 4 years

Noida, Gurugram

2 days ago

₹ -4.75 Lacs P.A.

Hiring For International Voice Process || Tech Mahindra @Noida

Tech Mahindra

0 - 2 years

Noida, Gurugram

2 days ago

₹ -3.75 Lacs P.A.

Customer Service - Good English Mandatory Voice -Upto 25K C

Tech Mahindra

0 - 5 years

Noida, Gurugram

2 days ago

₹ -4 Lacs P.A.

Urgent Hiring For Voice Process (WFH)

Tech Mahindra

0 - 1 years

Kolkata

4 days ago

₹ 1.25-2 Lacs P.A.

Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Customer Support - Voice Process @ Hexaware Technologies

Home > Voice / Blended