Job Description:
We are looking for a dynamic and people-oriented professional to join our HR team at IndiaMART. This role focuses on driving a seamless employee experience by effectively managing employee queries, ensuring smooth coordination across HR verticals, and enhancing the pre- and post-joining engagement of new hires. The ideal candidate will be proactive, detail-oriented, and passionate about building strong employee connections from day one
Job Responsibilities:
Query Management & Resolution:
Provide adequate information on the query raised and document all employee queries. Parallely, track the queries for resolution and analysis. Ensure timely closure and follow-ups.
Employee Communication:
Communicate clearly and proactively with employees regarding the status and expected timelines of their queries or requests.
HR Coordination:
Act as a bridge between employees and HR functions like Payroll, Recruitment, and Employee Relations to facilitate quick and smooth resolution.
New Joiner Engagement:
Connect with new employees during their initial days at IndiaMART to gather detailed feedback. Analyze insights and contribute to HR improvement initiatives.
Pre-Joining Engagement:
Conduct welcome calls with offered candidates to ensure correct expectation-setting and fulfillment of all pre-joining requirements.
Recruiter Call Audits:
Audit recruiter calls to evaluate communication quality and alignment with IndiaMART standards. Share feedback with stakeholders for continuous improvement.
Educational Requirements:
-MBA in HR Freshers
-Minimum 80% marks in both 10th and 12th standard (mandatory)

Keyskills: HR Operations Document Verification Employee Engag Onboarding Employee Connect Background Verification
IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...