Customer Support Associate
- Sutherland
- 0 - 2 years
- Hyderabad
- 10 months ago
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Job Description
Greetings from Sutherland Global Service.! We are hiring for International Non-Voice Process. We are looking for Fresher and experienced ( Minimum 2 Years ) candidates who want to build their career in the international domain by having decent verbal communication skills.
Interview Process:
- HR Round
- Online Assessment
- Operation Manager Round
NOTE: Must have Decent Communication & Typing skills.
DOJ - Looking for an Immediate Joiner
Responsibilities:
- Manage customer interactions with professionalism and composure, even in high-pressure situations
- Resolve customer concerns efficiently while identifying and anticipating future needs
- Apply insights from customer feedback to improve service quality and personal performance
- Adapt to evolving processes and confidently handle situations with limited information or changing priorities
- Use internal systems and technology tools effectively to assist customers and troubleshoot issues
- Handle multiple customer interactions simultaneously while maintaining accuracy and attention to detail
- Build rapport and trust through consistent, empathetic, and solution-oriented communication
- Demonstrate a solid understanding of banking products and services to provide accurate and helpful support
Required Candidate profile:
- Hiring for Currently Pursuing with distance education (Correspondence).
- Highest Qualification + 2/ Graduation not mandatory
- Work from Office
Shift timing: - Rotational Night shift with rotational off.
Interested candidates can come for the direct walk-in interview to the office on 21/07/2025 (Monday) to 25/07/2025 (Friday) by 10.30 AM - 1.30 PM. Kindly mention "HR Shiek" at the top of your resume.
Contact Person: - Shiek Abdullah
Contact Number: - 7845904***
Location:- 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana 500089
Landmark: - Divya Shree Building - 7th Floor
G-Map Location: - https://maps.app.goo.gl/XenGkn28aLjhMfQQ9
Job Classification
Industry: BPM / BPOFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Hyderabad
Keyskills: Excellent Verbal And Written Communication Skills Excellent Communication In English
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Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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