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City Head @ OYO

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 City Head

Job Description

Job Title: City Head
Company: OYO
Location: Multiple Locations (Northeast Region)
Role Type: Field Leadership Role
Industry: Hospitality / Travel / Tourism
Function: Sales / Operations / Business Development
Experience Required: 8 to 12 Years
Languages: Assamese (Mandatory)

About OYO:

OYO is a global hospitality tech platform operating across 35+ countries with over 157,000 storefronts. We empower entrepreneurs and small business owners with full-stack technology to maximize occupancy, enhance revenue, and simplify operations. Our mission is to make quality stays accessible and affordable for all.

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Job Description:

As a State Head, you will lead a critical geography for OYO, driving both operational excellence and revenue growth through effective leadership and market understanding.

Key Responsibilities:

  • Maximize occupancy, boost revenue, and ensure sellable room availability in your region
  • Monitor and ensure timely collections and outstanding recoveries
  • Analyze revenue dashboards and performance data for decision-making
  • Deliver consistent feedback on local market trends and pricing
  • Lead strategic expansion initiatives within the hub
  • Improve guest experience metrics and ensure high-quality service delivery
  • Resolve conflicts among internal and external stakeholders

Key Performance Indicators:

  • Daily Sellable Room Nights (DSRN)
  • Revenue & Contribution Margin
  • Pay at Hotel (PAH) Realization
  • Daily Occupancy (URNs)
  • Guest Experience (Gx) Improvement

Desired Skills:

  • Strong stakeholder & team management
  • Analytical & decision-making abilities
  • Networking and problem-solving capabilities
  • Hands-on leadership with local market understanding
  • Must be fluent in Assamese (spoken and written)

Eligibility Criteria:

  • 812 years of total experience
  • Minimum 34 years in a people management role
  • Hospitality, Travel, or B2B Field Sales experience preferred

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Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales - Other
Employement Type: Full time

Contact Details:

Company: OYO
Location(s): Guwahati

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Keyskills:   Team Handling B2B Business Development Team Leading

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₹ 11-16 Lacs P.A

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OYO

OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.