Department Manager
- Ikamate HR India
- 10 Positions
- Surat
- 5 months ago
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Job Description
- Achieve departmental sales and growth targets.
- Guide the sales team to deliver exceptional customer service.
- Handle customer queries and resolve issues promptly.
- Supervise and motivate floor staff, including Sales Associates and Cashiers.
- Schedule shifts and manage staff attendance.
- Provide on-the-job training and performance feedback.
- Ensure the department is well-stocked, clean, and visually appealing.
- Implement and maintain company-approved VM guidelines.
- Coordinate with the VM team for regular updates and seasonal displays.
- Monitor stock levels and manage inventory control.
- Ensure timely replenishment of merchandise.
- Conduct regular stock audits and coordinate with the backend team for inward/outward movement.
- Prepare and share daily/weekly sales reports with the Store Manager.
- Ensure compliance with company policies, safety standards, and hygiene protocols.
- Minimize shrinkage and theft through vigilance and adherence to SOPs.
- 12 th Pass / Graduate in any discipline (preferably with a focus on Retail Management or Fashion).
- 35 years of experience in fashion or lifestyle retail operations.
- Strong leadership, communication, and problem-solving skills.
- Good understanding of sales metrics, inventory, and visual merchandising.
- Ability to work flexible shifts, weekends, and holidays as required.
Job Summary:
The Department Manager is responsible for leading and managing a specific section or
department within the retail store. This role ensures smooth day-to-day operations, drives
sales targets, maintains visual merchandising standards, and delivers a superior customer
experience.
Key Responsibilities:
Sales & Customer Service.
Team Management.
Visual Merchandising & Store Presentation.
Inventory & Stock Management.
Reporting & Compliance.
Candidate Requirements:
Employement Category:
Employement Type: Full timeIndustry: RetailRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Department ManagerContact Details:
Company: Ikamate HR IndiaLocation(s): Surat+ View Contact
Keyskills: department management sales retail
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₹ 4 to 6 Yr
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