Housekeeping Coordinator
- OYO
- 1 - 3 years
- Noida, Gurugram
- 10 months ago
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Job Description
About the Role:
We are looking for a proactive and organized Housekeeping Coordinator to support the housekeeping team in delivering high standards of cleanliness, guest satisfaction, and operational efficiency. The ideal candidate will manage daily schedules, coordinate communication between departments, and ensure all housekeeping activities are carried out smoothly and on time.
Key Responsibilities:
- Daily Operations Management:
- Coordinate housekeeping staff schedules and room assignments
- Track room status (occupied/vacant/cleaned/inspected) and update the system accordingly
- Maintain daily housekeeping logs and checklists
- Communication & Coordination:
- Act as a liaison between housekeeping, front office, maintenance, and laundry departments
- Relay guest requests and complaints to the appropriate team members and ensure follow-up
- Update the housekeeping management system or software with real-time room status
- Inventory & Supplies:
- Monitor housekeeping supplies and linen stock; raise requisitions as needed
- Track usage of materials and assist in maintaining proper inventory levels
Key Skills Required:
- Strong coordination and multitasking skills
- Excellent verbal and written communication
- Basic computer proficiency (MS Office, PMS systems like Opera, Fidelio, or similar)
- Knowledge of housekeeping standards and procedures
- Attention to detail and service-oriented mindset
- Ability to work under pressure in a fast-paced environment
- Good interpersonal skills and team collaboration
Qualifications:
- 1+ years of experience in housekeeping or hospitality operations
- Familiarity with property management or housekeeping software preferred
- Proficiency in English and/or local language
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Housekeeping & LaundryRole: Housekeeping Executive / AttendantEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Noida, Gurugram
Keyskills: Communication Skills Time Management Inventory Management Strong Organizational & Coordination Abilities Guest Service Orientation Problem-Solving Skills
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OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
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