Quality Assurance (Revenue Cycle Management) @ Calpion Software

Job Description

As a QA RCM, you will be responsible for auditing the work of RCM analysts to ensure the highest standards of service delivery.
Key Responsibilities

• Review the work performed by AR callers and document any quality issues.
• Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
• Participate in developing process documentation.
• Provide feedback and work with the training team to provide remedial training.
• Check the reports developed by AR callers - aging analysis, understanding days in A/R, top reasons for denials, etc
• Always be at the forefront of ethical behavior and never be a bystander.
  

Mandatory Skills

• Should have worked as a Quality Controller for AR for at least one year with medical billing service providers.
• Must have very good knowledge of medical billing and be confident in process knowledge.
• Experience in the end-to-end Healthcare process and AR calling for the audit
• Adapting to new situation challenges whenever required.
• Adhere to all company policies and procedures.
  

Desired Skills Talk about our culture and values

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Quality Assurance - Other
Role: Quality Assurance - Other
Employement Type: Full time

Contact Details:

Company: Calpion Software
Location(s): Coimbatore

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Service delivery Manager Quality Assurance Claims Medical billing Process documentation AR Calling Agile Healthcare Revenue cycle management Auditing