Job Description
The role of Supplier Engagement involves leading the implementation of operational plans and priorities to drive the delivery of client implementation programs as part of the end-to-end client execution and transaction fulfillment lifecycle. This position oversees the entire customer implementation function, ensuring proper staffing, policies, procedures, and work tools are in place to support the function.
Key Responsibilities
- Coordinate and execute enrolment of suppliers for various SCS programs across HSBC s network
- Be the main engagement point of contact for both buyers and suppliers for assigned mandated programs
- Manage engagement strategy to achieve the highest possible revenue results (top spend suppliers, auto finance, pricing negotiations)
- An outgoing persona to be able to reach out to suppliers to market the program s benefits to suppliers effectively
- Ensure the end-to-end process is clear to the supplier and all information is relayed promptly. Handhold suppliers through the enrolment process until they are comfortable with the program.
- Manage communication with back-office operational teams to ensure timely Supplier profile set-ups
- Interaction with the client for all set-ups, enrolment, and important queries
- Knowledge of Trade preferred, and specifically invoice finance/supplier finance
- Working in a finance department in a Business Banking environment will also be an advantage
Mandatory Skills
- Experience working in a corporate treasury or procurement function is an advantage
- Proficiency in Microsoft Office is a must, particularly in Excel, Word, and PowerPoint
- Strong communication skills are essential, especially the ability to drive client engagement through effective formal presentations, build consultative and positive relationships with clients quickly, and make the message relevant by tailoring it to the level and function of stakeholders. Additionally, writing concise, organized, and persuasive responses is crucial.
- Strong attention to detail, excellent planning, organization, and coordination skills.
- A personable approach, a team player, with a can do approach.
Desired skills
Languages - English/Mandarin/Cantonese Competencies
Talk about our culture and values
At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:
Agile: We thrive on change, adapting swiftly to new challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring new ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.
Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: Investment Banking, Private Equity & VC
Role: Investment Banking Associate
Employement Type: Full time
Contact Details:
Company: Calpion Software
Location(s): Bengaluru
Keyskills:
Procurement
Trade
Staffing
Back office
Agile
Client engagement
UPS
MS Office
Operations
Business banking