Customer Care Executive (Voice process ) @ Hexaware Technologies

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Customer Care Executive (Voice process )

Hexaware Technologies
0 - 3 years
Mumbai
9 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication skills.
Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Escalate complex issues to senior team members when necessary.

Email id: sh******7@he*****e.

com Contact: 8108671***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills: International Voice Process Customer Service Customer Support Customer Care Domestic BPO

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₹ 1-2.25 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Customer Care Executive (Voice process ) @ Hexaware Technologies

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