Salesforce QA
- Calpion Software
- 3 - 5 years
- Bengaluru
- 1 year ago
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Job Description
We seek a skilled Salesforce QA Analyst with expertise in manual testing to join our dynamic team. As a Salesforce QA Analyst, you will be responsible for ensuring the quality and reliability of our Salesforce implementations, with a focus on Service Cloud, Sales Cloud, and Communities.- Perform manual testing of Salesforce applications, including Service Cloud, Sales Cloud, and Communities.
- Create and execute test plans, cases, and scripts to verify system functionality and performance.
- Identify and document defects, issues, and risks clearly and concisely.
- Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure test cases align with business needs.
- Participate in designing and reviewing user stories, functional specifications, and technical documentation.
- Conduct regression testing to ensure new features and enhancements do not impact existing functionality.
- Develop and maintain a strong understanding of Salesforce applications and related technologies.
- Stay up-to-date with industry best practices and emerging trends in Salesforce testing.
- Customer onboarding - Coordinating with new customers and getting their data loaded. (manually or using a data loader)
- Customer support tracking and responses - Responding and tracking all issues reported by existing customers
- Creating reports which help with the billing/invoicing
- Creating customer success reports
- New team member onboarding and training.
- Minimum three years of experience as a Salesforce QA
- Proven experience in Manual testing
- Excellent analytical and problem-solving skills.
- Effective communication and collaboration skills.
- Agile: We thrive on change, adapting swiftly to new challenges.
- Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
- Innovative: We push boundaries, constantly exploring new ideas and solutions.
- Fun: Laughter and camaraderie make our workplace a joyous one.
- Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
- Passionate: We approach every task with dedication and enthusiasm.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Test AnalystEmployement Type: Full timeContact Details:
Company: Calpion SoftwareLocation(s): Bengaluru
Keyskills: Manual testing Analytical Billing Agile Healthcare Regression testing Customer support Test cases Salesforce Technical documentation
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Calpion Software
Calpion was founded in 2004 with the vision to provide high quality solutions & services at the intersection of business and technology to Fortune 500 & mid-market customers. Calpion provides high quality & sustainable value to our customers through our core services that include Healthcare applicat...
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