NOC Monitoring Engineer @ Sopra Steria

Job Description

Roles and Responsibilities

1. Team Member supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services.
2. Proactive alerting and notifying stake holders during critical incidents and escalations.
3. Contributing towards ensuring IT uptime, and documentation.
4. Validating for desired performance and health status of all monitoring tools deployed in NOC
5. Generating reports related to availability, performance and capacity bottle necks at desired intervals as per operational requirements and on need basis.
6. Logging of incidents and events based on appropriate categories using ticketing tool and assigning it to the appropriate stake holders for resolution
7. Notifying incidents events using appropriate communication channels
8. Provide appropriate inputs to stake holders during Major incidents
9. Participate in all review forums to enhance process and procedure involving NOC operations

Technical Skills

1. Knowledge of common monitoring tools and ability to interpret their metrics and ITSM tool
2. Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc. and devices routers, palo alto, checkpoint etc.
3. Knowledge in routing, switching and TCP/IP troubleshooting techniques.
4. Basic knowledge of the OSI model, diagnostic skills.
5. Knowledge of Linux , Windows, command line and system diagnostics

Total Experience Expected: 01-02 years

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - 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