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BPS - Voice Process Associate @ Sopra Steria

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 BPS - Voice Process Associate

Job Description

  1. BPS Customer Service / Customer Handling experience, Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs
  2. Adept in MS Office (XL/Word)
  3. Should be comfortable working from Office location
  4. Should have cleared the Typing test with accuracy as detailed below:
Utilities requirement threshold
Speed (WPM) Mininum 20
Accuracy (%) 90%
Total Experience Expected: 00-02 years
  1. Bachelor s Degree
  2. At least 1 years of experience in BPS preferably Utilities

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Sopra Steria
Location(s): Noida, Gurugram

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Keyskills:   Process Associate Voice process Customer handling Computer proficiency Customer service MS Office Testing

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Sopra Steria

Super specialty hospital