Part time customer service
- Multinational Company
- 0 - 2 years
- Noida, Gurugram
- 6 months ago
- Email to a friend
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Job Description
Hii Jobseekers,
Greeting from Shining stars
Position: Customer Support Representative Hyperlocal Chat & Email (V4 Quality)
Qualifications: Undergraduate/Graduate (any discipline); Freshers & Experienced both eligible
Required Skills:
- Excellent written & verbal communication in English (V4 quality level)
- Strong customer-centric mindset and logical problem-solving skills
- Proficiency with basic computers and email/chat platforms
Shift Timings: (6 days/week)
- Day Shift: 9AM 2PM
- Evening Shift: 6PM 11PM
Compensation:
- CTC: 13,500 / month
- Takehome Salary: 10,800 / month
Benefits:
- Oneway cab facility during hightime/off hours
- Stable 6day working schedule
Responsibilities:
- Manage customer queries via chat and email for Hyperlocal Flipkart operations
- Address concerns promptly and escalate when needed
- Maintain high-quality communication (both written and verbal) aligning with V4 quality standards
- Ensure timely and accurate ordering, resolution, and process hand-offs
- Adhere to shift schedules and performance targets
Ideal Candidate:
- Recent graduates or individuals with prior customer service experience
- Strong communication and customer-handling abilities
- Comfortable working in an email/chat-based support function
- Flexible with shift rotations and willing to join immediately
How to Apply:
- Updated resume
- Quick availability
Why This is a Good Fit:
- Entry-level friendly no strict prior experience requirement
- Preferable qualifications straight forward UG/Grad and communication skills
- Fixed shifts with a good work-life balance
- Oneway cab for safety and convenience during odd hours
Apply here by sharing ur resume to HR Shrasti pathak (9450957***) , HR Anshika Tiwari(9453915***) . Also drop ur resumes in the same numbers .
Thanks and Regards
Shrasti pathak
HR Executive
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: Multinational CompanyLocation(s): Noida, Gurugram
Keyskills: BPO Customer Service Blended Process Cca Inbound Process Solving Queries Customer Satisfaction Voice Process Voice Support Customer Relationship Customer Support CSE Customer Care Domestic BPO Customer Handling Domestic Process
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Multinational Company
The Company Manufacturing Consumer and others all Products. The Company is also India's largest exporter of Consumer Products. The Company has biggest Channel Network in India as Plants, Branches and Service Centers.
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