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Senior Executive @ Cardekho.com

Home > Customer Success, Service & Operations - Other

 Senior Executive

Job Description

Role & responsibilities

  • To handle operational tasks and day to day activities for CarDekho.
  • Managing customer and client escalations.
  • Managing backend and interdepartmental relationships.

Preferred candidate profile

  • Distinct customer focus and quality mindset.
  • Ability to work under pressure with a solid sense of setting priorities.
  • CRM systems, Ticketing systems, Excel.
  • Should have excellent written and verbal communication skills.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Cardekho.com
Location(s): Jaipur

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Keyskills:   Customer Service Customer Support Ticketing Tools

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Cardekho.com

We are a House of Brands, transforming the ordinary with our technology-driven solutions, serving millions every day. Founded as a car review platform in 2008, we have evolved into a unicorn conglomerate with brands catering to diverse consumer needs. CarDekho began by fulfilling the mobility as...