Customer Support Executive - 01 @ Teleperformance (TP)

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Customer Support Executive - 01

Teleperformance (TP)
0 - 5 years
Mumbai
7 months ago
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Job Description

Job Title: Customer Support Associate Chat Process
Location: Malad, Mumbai
Company: Teleperformance (Banking process - Fraud Division)

Shift & Salary

24/7 rotational shifts (9-hour login)
2 rotational week-offs
Salary: Up to 28,000/- ( Approx 23 to 24k ih)

Job Overview

Teleperformance is hiring for its Chat Support Team to handle customer queries related to fraud, disputes, and general banking services in a 24/7 rotational shift environment.

Key Responsibilities

Respond to customer queries via chat.
Handle fraud/dispute-related issues accurately.
Maintain service quality and data confidentiality.
Document chats and escalate complex cases.

Requirements

Graduate (mandatory)
Good written English communication
Freshers & experienced candidates welcome
Cluster 2/Banking experience is a plus

Swapnil Verma

Sr Executive - TA | HRD

9826238***

Sw***********2@te****************s.com

Teleperformance

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Communication Skills Customer Support Banking Operations Non Voice Process Chat Support Bpo Non Voice Chat Process

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₹ 2.75-3.25 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Support Executive - 01 @ Teleperformance (TP)

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