Customer Service Executive & Senior Customer Service Executive
- Muthoot FinCorp (MFL)
- 1 - 6 years
- Jhalawar
- 9 months ago
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Job Description
Key Job Responsibilities
- To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Digital Mindset
- Relationship Building
- Process Knowledge/ Orientation
- Effective Time Management
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills Proficiency in local language and English
Role Requirements
Educational Qualification Graduate
Experience 1 year experience in lending / financial services
Job Classification
Industry: NBFCFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Retail SalesEmployement Type: Full timeContact Details:
Company: Muthoot FinCorp (MFL)Location(s): Jhalawar+ View Contact
Keyskills: Gold Sales loan Loan Sales
Fraud Alert to job seekers!
₹ 1.5-3.5 Lacs P.A
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