Guest Relations Executive @ New Era Life Care

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Guest Relations Executive

New Era Life Care
99 Positions
5 months ago
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Job Description

Guest Relation Executive

Job Description

Review arrival lists to welcome guests
Attend to special guests and answer their inquiries.
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, areas, and venues and promote services
Anticipate guest needs and build rapport with customers.
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Address customer complaints and escalate to the Guest Relations Manager when needed.
Record information in the logbook daily.
Ensure compliance with health and quality standards.

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Front Office / Guest Relations
Functional Area: Not Specified
Role/Responsibilies: Guest Relations Executive

Contact Details:

Company: New Era Life Care
Location(s): Bilaspur,

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Keyskills: customer satisfaction organization skills issue customer service guest inventory management resolution critical thinking guest service guest relations english time management proficiency

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₹ 5 to 10 Yr

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Guest Relations Executive @ New Era Life Care

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