IT Support - Lead @ Sonata Software

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IT Support - Lead

Sonata Software
9 - 14 years
Hyderabad
9 months ago
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Job Description

Hi,

We are looking for IT Support Lead

Resource with remote L1 support Lead experience
Proficient in managing user calls and addressing the issues
Interacting with Users & try to resolve their issue in time.
Following up with user to ensure full resolution of issues.
Detailed understanding of SOPs and support process
Flexible to work in shifts and provide out of office support
Experience in supporting issues related to desktop, AD, Software installation, Teams, Outlook, VPN, Citrix, Network, O365, Printer configuration, etc

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Sonata Software
Location(s): Hyderabad

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Keyskills: Desktop Support Remote Support IT Support Active Directory Helpdesk

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₹ 10-14 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Sonata Software

Sonata is a global technology company, that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata€™s Platformation„¢ methodology brings together industry expertise, platform technol...

IT Support - Lead @ Sonata Software

Home > IT Infrastructure Services

IT Support - Lead

Job Description

Job Classification

Contact Details:

Create password

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Similar positions

Associate/Senior Associate IT Infrastructure

IMG-Analyst II Infrastructure Services

AI Tester with Automation testing

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Sonata Software

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