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Service Desk Engineer @ Service Based

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 Service Desk Engineer

Job Description

Role & responsibilities


- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues efficiently.
- Document and track client interactions and resolutions to enhance service quality.
- Collaborate with team members to share insights and improve processes.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong communication skills to effectively interact with clients.
- Ability to analyze and interpret client issues to provide appropriate solutions.
- Familiarity with ticketing systems and service desk operations.


Note: Interested Candidate can share there CV to de*****p@tr****t.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Service Based company
Location(s): Bengaluru

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Keyskills:   IT Service Desk Technical Helpdesk Service Desk Service Desk Management Ticketing Tools Troubleshooting

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₹ 2.5-3.25 Lacs P.A

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