Sr Analyst I Infrastructure Services
- DXC Technology
- 7 - 10 years
- Bengaluru
- 9 months ago
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Job Description
- Experience in Administration/Design and Implementation on EMC Storage arrays, Symmetrix, VMAX, PMAX, Unity, XtremIO, Isilon, VNX etc
- Experience in SRDF and time finder configuration in EMC storage environment
- Strong Knowledge on Performance analysis factors of Storage Arrays
- In-depth knowledge of using SYMCLI
- Experience in Designing, Configuring and troubleshooting Fabric Environments constituting Brocade/ McData/ Connectrix/ Cisco switches.
- In-depth knowledge of managing and administering ECC
- Certification on EMC technology is an added advantage.
- Knowledge of Tape libraries MSL, ESL and EML
- Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc
- System administration experience on HPUX or Sun Solaris, and knowledge on Volume Manager Concepts would be an added value.
- In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.
- Certification on EMC Storage technology is an added advantage.
- Good skills on performance optimization.
- Solving complicated Hardware cases and Liaising with Hardware Vendor/EMC support
- Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
- Provide operational support on a 24x7 rotation basis.
- Should have scripting knowledge
- Interpersonal sensitivity and customer responsiveness
- Leadership skills
- Excellent knowledge of the IT environment and its future trends
- Ability to communicate complex technical contents plainly and simply
- Strong consulting skills, flexibility, and resourcefulness
- Exposure to Customers Globally
- Good written and verbal communication skills
- Certifications in relevant technologies
- Service and Customer Orientated / Team player (TCE).
- Strong ability to work under pressure / Flexible and self-motivated.
- Scripting knowledge would be added benefit
- Exposure to Project work is desirable
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Bengaluru
Keyskills: Change management Solaris Storage management Configuration management Problem management Incident management EMC Troubleshooting EMC storage System administration
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DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest com
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