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Customer Support Executive @ Sutherland

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 Customer Support Executive

Job Description

Role & responsibilities

International chat process II English Communication.
Contacting existing customers as well as prospective customers on email/chat.
Obtaining customer information and other relevant data
Asking questions to the customer and understanding their need
Resolving customer queries and issues related to the products and service via email/chat.
Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply


Preferred candidate profile

Exp - minimum 6 months of exp (no freshers)
Education - 12th mandatory
Immediate Joiners
Shift - Rotational shift (5 days)
Off - Rotational off (2 days)
Work Mode - Work from office

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills:   Non Voice Process Customer Support Email Process Chat Process

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...