Role & responsibilities
International chat process II English Communication.
Contacting existing customers as well as prospective customers on email/chat.
Obtaining customer information and other relevant data
Asking questions to the customer and understanding their need
Resolving customer queries and issues related to the products and service via email/chat.
Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply
Preferred candidate profile
Exp - minimum 6 months of exp (no freshers)
Education - 12th mandatory
Immediate Joiners
Shift - Rotational shift (5 days)
Off - Rotational off (2 days)
Work Mode - Work from office

Keyskills: Non Voice Process Customer Support Email Process Chat Process
Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...