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Front Office Executive - Fortis Hospital BG Road

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 Front Office Executive - Fortis Hospital BG Road

Job Description

Graduates fresher / 1 years experience can share the profile to sh******s@fo*************e.com/9900855***


Role & responsibilities


  • OPD Management and Consultants Coordination.
  • Registration and billing
  • Telephone operations.
  • Appointment and Scheduling.
  • Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients
  • Information delivery
  • Supervising the Reception- by handling queries, enquiries and lab reports
  • Update of Contact details of consultants/ star dials and extension numbers
  • Preparing Indent of Consultant Chambers.
  • Compiling FOS data and sending it to the concerned OPD executive who is in charge of consolidating data
  • Issuing Keys & Lockers of the drawers.
  • Supervising and checking of daily MIS before sending it.
  • Service recovery in that Area.
  • Training of the HIS modules in front office with the power users.
  • Maintaining attendance, leave & delays in absenteeism of the Consultants.
  • Giving on-the-job training.
  • Room Readiness.
  • Inventory of the stationery.
  • Inter departmental co-ordination (Wards, H/K, Maintenance, Stores, Admin, IT)
  • Handles patient grievances (regarding waiting period for the Drs and non availability of appointments)

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Healthcare & Life Sciences
Role Category: Other Hospital Staff
Role: Other Hospital Staff - Other
Employement Type: Freshers

Contact Details:

Company: Fortis
Location(s): Bengaluru

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Keyskills:   Communication Skills Graduation Guest Service Guest Relations Customer Handling Hospital Administration Patient Care Service

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₹ -3.5 Lacs P.A

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Fortis

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