Customer Service Executive
- IGT Solutions
- 0 - 4 years
- Noida, Gurugram
- 6 months ago
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Job Description
Job Opportunity: Customer Support Executive
Location: Gurugram
Work Type: Full-time | Rotational Shifts | 5 Days Working
Eligibility: Graduate Freshers & Undergraduates with Experience
Travel Industry Experience Preferred
Ready to Launch Your Career in Customer Support?
Join one of the fastest-growing companies in the customer experience and travel industry! Were on the lookout for energetic, service-driven individuals who are passionate about helping customers and solving problems.
Whether you're just out of college or have a bit of experience this is your chance to build a rewarding career in a vibrant, supportive environment.
Your Role:
As a Customer Support Executive, you'll be the voice of the company. Your job will include:
Answering customer queries via calls, chats, or emails.
Assisting with bookings, travel-related concerns, and post-sale support.
Providing accurate, quick, and friendly solutions to enhance the customer experience.
Documenting customer interactions and feedback.
Working collaboratively with other teams to resolve escalations.
Your a Great Fit If You Have:
Graduation (Freshers Welcome!) OR
Undergraduation with 6+ months of customer support experience.
Excellent communication skills in English.
A customer-first attitude and problem-solving skills.
Interest or experience in the travel industry is a BIG plus!
Flexibility to work in rotational shifts, including weekends.
What's In It For You?
Both Side Cabs Safe & hassle-free commute.
5 Days Working Enjoy your weekends (rotational offs).
Performance-Based Incentives Earn more with your skills.
Overtime Opportunities Get paid extra for extra hours.
Growth & Learning Regular training and promotion opportunities.
Friendly Work Culture Supportive teams and great vibes!
Shift & Schedule:
Rotational Shifts (24/7 environment)
9-hour shift (including breaks)
Weekly rotational offs (2 days)
Walk-In Interview Details:
Venue: IGT Solutions, Gurugram (Gurgaon)
Mention HR "Palak Medhavi on top of your resume for reference.
Bring your friends along multiple positions are open!
Contact Person: Palak Medhavi (HR)
Calling number- 7303391***
Whatsapp number- 7303391***
Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram
Keyskills: International Voice Process US Process Inbound Voice Process International Process Us Voice Process UK Process
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