Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Patient Experience Executive Required @ Fortis Hospital, Vasant Kunj

Home > Operations

 Patient Experience Executive Required @ Fortis Hospital, Vasant Kunj

Job Description

Interested candidates can contact Ms. Neeharika at 9953835***.


Preferably Female candidate.


  • Meet with admitted Patients regularly, enquire about their problems / complaints and insure their care
  • Collect feedback in prescribed feedback forms from all patients and collate the feedback received into an MIS to be shared with the top management on a periodic basis
  • Oversee the redressal of grievances/complaints received from the patients in a timely and satisfactory manner
  • Enhance the value of services being provided by making the patient and the attendant comfortable and familiar with the hospital
  • Liaise with respective HODs and the Floor Manager upon receiving a complaint, and also report the same to Facility Director
  • Prepare, update and circulate list of VIP patients regularly to top management
  • Meet with patients who are scheduled for discharge and record their feedback in the GR Module

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Fortis
Location(s): Delhi, NCR

+ View Contactajax loader


Keyskills:   Healthcare Operations Hospital Management Hospital Operations Operations Patient Relations

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Process Executive-freelancing /WFH

  • 2coms
  • 0 - 1 years
  • Pune
  • 20 days ago
₹ 1-2 Lacs P.A.

Manager Operations - Hotel Sales Experience

  • IGT Solutions
  • 7 - 10 years
  • Noida, Gurugram
  • 20 days ago
₹ -12 Lacs P.A.

Manager Operations||Sales Experience Mandate

  • IGT Solutions
  • 14 - 20 years
  • Noida, Gurugram
  • 21 days ago
₹ 11-13 Lacs P.A.

Motor Insurance Executive Ii Ug Ii 3lpa Ii Gurgaon

  • A Reputed Company
  • 1 - 6 years
  • Delhi, NCR
  • 21 days ago
₹ -4 Lacs P.A.

Fortis

Fortis C-Doc Hospital is a unique center in North India, offering comprehensive treatment, care and management for diabetes, metabolic diseases and endocrine disorders.Specialized centre for wound healing in diabetes and amputation prevention.Fortis C-Doc Hospital also o...