Part Time/Full Time - Customer Service Executive - Non Voice
- Multinational Company
- 0 - 2 years
- Noida, Gurugram
- 5 months ago
- Email to a friend
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Job Description
Hi Job Professionals!!!
Greetings from Shining Stars!!
HIRING FOR THE NON-VOICE PROCESS FOR MULTINATIONAL BPO FOR NOIDA LOCATION
Positions -
1. Non-Voice Customer Care Executive (Full_Time)
REQUIREMENT - ANY UNDERGRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE.
Salary -
For Fresher - Upto 18k ctc, 14k In hand
For Experience - Upto 23k ctc, 18.5k in hand
2. Non-Voice Customer Care Executive (Part_Time)
REQUIREMENT - ANY UNDERGRADUATE FRESHER/ EXPERIENCE CAN APPLY OF THIS PROFILE.
Salary - Upto 13.5k ctc & 10.8k In Hand
Facilities -
Cabs provide in Odd hours
6 days working
Rotational Shift with Rotational Off
Excellent communication required
Role & responsibilities
- Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
- Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
- Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible..
- Identify opportunities to upsell or cross-sell products/services to customers based on their needs and preferences.
- Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.
How to Apply:
For any further queries or to get your interview aligned please give a call on
Kaynat - 8957778*** connect on this no.
Please allow us time to revert and request you to drop either a text or drop your resume over the same number.
Thanks & Regards
Kaynat Khan
Team Leader
ShiningstarsITPL
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: Multinational CompanyLocation(s): Noida, Gurugram
Keyskills: BPO part time Blended Process Email Support Non Voice Process email process customer service Chat Support Non Voice Bpo Non Voice Chat Process customer support Backend Process customer
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Multinational Company
The Company Manufacturing Consumer and others all Products. The Company is also India's largest exporter of Consumer Products. The Company has biggest Channel Network in India as Plants, Branches and Service Centers.
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