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Support Engineer @ Harness

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 Support Engineer

Job Description

  • Prioritize and manage several open issues at one time.
  • Create technical design documentation that follows standard format.
  • Operating system knowledge of Windows, XP, Vista and general desktop support issues.
  • Good knowledge on Database like SQL / Oracle, Unix/Linux.
  • Responsible for Installations, configuration, user training.
  • Responsible to do testing in UAT and go live.
  • Research and identify solutions to software and hardware issues.
  • Understanding JAVA, CRM, ERP.
Necessary Skills
  • Communication Skills.
  • Problem Solving Skills.
  • Familiar with support ticket and knowledge-based systems.
  • Maintain customer relationships.
  • Basic about Microsoft SQL and Working knowledge of SQL (MySQL).
  • Patience and Team player.
  • Virtual working capabilities.
  • Provide product knowledge, guidance, and support to internal teams.
  • Preferred to have an experience in manufacturing domain.
  • Self-discipline person with good attitude.
  • Willing to travel within domestic.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Harness Digitech
Location(s): Coimbatore

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Keyskills:   Unix Vista ERP MS SQL Linux Oracle SQL MySQL Windows Desktop support CRM

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Harness

Harness is an AI-powered software delivery platform that automates CI/CD, infrastructure provisioning, testing, and cost optimization for engineering and DevOps teams. Their tools streamline the entire software development lifecycle, enabling faster, safer, and more efficient code deployment. Founde...