Business Analyst @ Capco

• Act as a role model to the team in business analysis and design best practices
• Promotes innovative approach when devising solutions
• Champions the benefits and utilisation of Agile delivery encouraging the appropriate deployment
• Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.
• Give timely, honest and constructive feedback to others

This role may occasionally lead other analysts on projects or programmes

Major Challenges

• To be flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group.
• Dealing with complex requirements.
• Supporting in the control of projects to meet exacting timescales.
• The systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively support the change programme.

Knowledge & Experience / Qualifications (For the role not the role holder) Knowledge & Experience:

• Strong interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
• Challenge business intent in a constructive manner to accurately define requirements and design detailed business solution and structures
• Continuously look for innovative ways to improve business outcomes and add value to customers/stakeholders/colleagues
• Strong organizational, time management and planning skills in order to cope with multiple large-scale responsibilities
• Ability to build strong relationships across Business, IT and Operations
• Flexible and able to adapt in a fast-paced, changing environment
• Confident and open to challenging existing protocols and processes.

Qualifications and Accreditations

• Evidence of self-development across a number of disciplines
• Industry recognized technical certifications desired i.e. Change Management, Master Black Belt Six Sigma