Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Desktop Support Engineer @ Justdial

Home > IT Support

 Desktop Support Engineer

Job Description

Role & responsibilities

  • Maintain user desktops and laptops, ensuring optimal performance.
  • Verify that peripherals (printers, scanners, etc.) are functioning properly and arrange timely repairs for hardware failures.
  • Install and troubleshoot various operating systems, including Microsoft Windows and Linux.
  • Install, configure, and update peripheral components, drivers, and software.
  • Configure and troubleshoot desktops, laptops, and servers.
  • Install and update antivirus software at both client and server levels.
  • Troubleshoot LAN/WAN connectivity issues and ensure network stability.
  • Provide software configuration support and assist end-users with troubleshooting.
  • Offer support for operating systems, telephony, LAN/WAN networks, and printers.
  • Coordinate with vendors for procurement of new hardware/software and log complaints for server-related issues.
  • Assist in implementing information security procedures, including virus protection and DAT file upgrades.
  • Maintain detailed records of desktop and server downtime.
  • Conduct IT asset verification and update records on a monthly basis.
  • Regularly update antivirus software across all assigned systems.

Preferred candidate profile

  • Desktop Support for chrome OS, Linux, Windows, Mac, 4-5 years experience at this role
  • Hands-on experience with Windows / Linux / MAC OS environments
  • Help create technical documentation and manuals
  • Supporting VIP users
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system & application issues
  • Knowledge about handling Outlook/ Office issue
  • Conduct remote troubleshooting ( VNC/Anydesk )
  • Knowledge of network security practices and anti-virus programs
  • Experience in handling Data Center/ Servers
  • Experience in handling Conference Meeting/ Conference Setup
  • Good knowledge on MS Team & Zoom
  • Strong and effective stakeholder management and communication skills.

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Justdial
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Desktop Support OS Installation Outlook Configuration Windows Installation Linux Desktop Troubleshooting Ticketing Tools VPN Configuration LAN IP Configuration Printer Troubleshooting Hardware Troubleshooting

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 2-3.75 Lacs P.A

Similar positions

Solution Support Engineer SmartRecruiters

  • SAP Servers Tech
  • 1 - 4 years
  • Bengaluru
  • 10 days ago
₹ Not Disclosed

Spanish (IT Support)

  • NTT DATA
  • 1 - 5 years
  • Hyderabad
  • 10 days ago
₹ 5-11 Lacs P.A.

Application Tech Support Practitioner

  • Accenture
  • 0 - 2 years
  • Mumbai
  • 12 days ago
₹ Not Disclosed

Application Support Engineer

  • Accenture
  • 1 - 4 years
  • Bengaluru
  • 15 days ago
₹ Not Disclosed

Justdial

Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is co...