Oracle DBA/RAC/Dataguard
- Rithusa Consultancy
- 10 to 14 Yrs
- Delhi, NCR
- 5 months ago
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Job Description
- The Advanced Customer Services (ACS) unit within Oracle's Customer Service Organization establishes long-term relationships with customers through service contracts and project-based services. The ACS team sells IT services on fixed price and T&M basis to large Oracle customers with critical applications. ACS provides tailored support to ensure Oracle technology investments deliver innovation and performance within the customer's IT environment. As a member of the Support organization, you will deliver post-sales support and solutions to Oracle customers, resolving non-technical inquiries and technical questions related to Electronic Support Services. You will serve as a primary point of contact, facilitating customer relationships and providing advice to internal Oracle employees on customer situations and escalated issues. As a Senior Systems Engineer, you will interface with customer IT staff, resolving technical problems related to Oracle products. You are expected to work independently, providing guidance to management and ensuring customer satisfaction. A Bachelor's degree in Computer Science or equivalent experience is preferred with expertise in Oracle products. Responsibilities include: - Available for 24x7 support - Performance tuning skills in Oracle Database, GoldenGate, Exadata, Oracle RAC, ASM, Data Guard, Backup & Recovery - Strong DBA skills with Oracle Database 11g and 12c - Implementing high availability features of Oracle Database - Experience with Oracle Enterprise Manager (OEM) - Knowledge of DB Security tools - Technical troubleshooting and support process understanding - Managing escalated technical situations, developing action plans - Spotting proactive services for customer benefits - Collaborating with Development and Support - Strong analytical skills and 10+ years of Oracle Database experience - BE/BTech or MS in Computer Science preferred - Oracle certifications are a plus - Travel to client locations may be required Oracle, a world leader in cloud solutions, partners with industry leaders and operates with integrity. We are committed to growing an inclusive workforce that promotes opportunities for all. Oracle offers competitive benefits, flexible medical, life insurance, and retirement options, and encourages community involvement through volunteer programs. We are dedicated to including people with disabilities in the employment process and provide accessibility assistance upon request.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Oracle DBA/RAC/DataguardContact Details:
Company: OracleLocation(s): Delhi, NCR
Keyskills: Performance tuning Oracle Database Goldengate Exadata Oracle RAC Oracle ASM Data guard Oracle Enterprise Manager Technical troubleshooting Analytical skills Backup Recovery
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Rithusa Consultancy
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