Role & responsibilities
Responsibilities :
Identify and gather input from stakeholders to define and clarify requirements
Manage concise definition of scope across the entire program
Create and maintain documentation relevant to the management of the program and associated projects
Work closely with ServiceNow Devs, QA, product managers, and other engineering teams to ensure high-quality products and features are delivered on time
Act as scrum master, managing project schedules while identifying and communicating potential issues to stakeholders
Take responsibility for release schedules and milestones, maintaining high velocity in a fast-paced environment
Requirements :
6+ years of experience as a Functional Analyst or Business Analyst with ServiceNow dev projects, with a focus on ITSM/Platform within ServiceNow.
1+ years of experience in ServiceNow admin/implementation
ITSM/ITOM/HRSD knowledge
Proficiency in Agile software development methodologies
Experience as a Scrum Master and driving development sprints
Certifications:
ServiceNow certifications in CSA is must and CIS in ITSM or HRSD are strongly preferred.
Location: Pune/Hyderabad
Work hours: 11AM to 8PM IST.
Preferred candidate profile

Keyskills: Requirement Gathering Servicenow Itsm Business Analysis Service Catalog
About us: Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employ...