CRM Developer
- Zensar
- 5 - 10 years
- Hyderabad
- 7 months ago
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Job Description
Designation : CRM developer
Experience : 5+Yrs
Location : Pune,Kolkata,Hyderabad,Chennai,Bangalore(Hybrid)
Were looking for a hands-on Dynamics 365 CRM Developer to help build and enhance a lead management platform using Microsoft Dynamics 365. The candidate will work closely with other developers, analysts, and business stakeholders to implement automation, streamline integrations, and ensure a seamless lead lifecycle experience. The ideal candidate will have a strong background in CRM automation, workflow orchestration, BI reporting, and system integration, with a passion for driving business outcomes through intelligent customer engagement.
Key Responsibilities
- Design and implement lead capture, scoring, routing, and nurturing workflows in Dynamics 365.
- Configure and customize Dynamics 365 Sales and Marketing modules to align with business processes.
- Develop automated workflows using Power Automate and Dynamics 365 process flows.
- Integrate CRM with external systems (e.g., marketing platforms, ERP, web forms, APIs).
- Ensure data integrity, compliance, and security across the CRM ecosystem.
- Provide documentation, training, and support to end-users and business teams.
- Monitor system performance and continuously optimize for scalability and usability. Required Skills & Experience
- 35+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales, Marketing, and Customer Insights).
- Strong knowledge of Power Platform (Power Automate, Power Apps, Dataverse).
- Experience with CRM integrations (REST APIs, Azure Logic Apps, middleware like KingswaySoft or Zapier).
- Proficiency in workflow automation, lead lifecycle management, and data modeling.
- Familiarity with JavaScript, C#, or TypeScript for CRM customizations.
- Experience with data migration, ETL, and reporting tools (Power BI, SSRS).
- Excellent communication skills.
- Experience supporting and enhancing existing Dynamics 365 CRM solutions
- Hands-on experience with Power Platform Pipelines and CI/CD
- Strong knowledge of model-driven app development
- Proven ability to design, develop, and support enterprise-grade CRM solutions Preferred Qualifications
- Information Technology or Bsc Computer Science Degree
- Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant Associate.
- Experience with marketing automation tools Dynamics 365 Marketing.
- Background in lead generation, sales funnel optimization, or customer journey mapping.
- Exposure to Agile methodologies and cross-functional collaboration.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Technical ConsultantEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Hyderabad
Keyskills: Dynamics 365 Workflows Power Platform Plugins Powerapps Dynamics Ce Power Automate Crm Development
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