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Engineer L1 Avaya voice @ Black Box

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 Engineer L1 Avaya voice

Job Description

Ticket Analysis and Ticket Management
Break fix (Configuration related).
Non-Functional Review
Pre-Production verification
Production Support
Application patches
Liaise with Avaya Team
Service maintenance (reboots) In co-ordination with the platform team
Certificate renewal

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Blackbox Analytics
Location(s): Hyderabad

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Keyskills:   Ticketing Production support Management

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Black Box

\n\nWe at Estuate help you thrive with our out-of-the-box tech solutions. Were a global IT services company, offering a wide range of innovative solutions through our Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our mission is to add value to businesses w...