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Openings for Customer Service Executive @ Tech Mahindra

Home > Customer Service (Domestic)

 Openings for Customer Service Executive

Job Description

    * Handle inbound and outbound calls for international customers.

    * Meet performance targets including call handling time, quality, and customer satisfaction

    * Ensure first-call resolution (FCR) and maintain service level agreements (SLAs).

    * Strong organizational and multitasking skills.

    * Basic computer skills (MS Office, CRM systems, typing speed)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Openings for Customer Service Executive

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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₹ 0 to 4 Yr

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...