Openings for Customer Service Executive @ Tech Mahindra

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Openings for Customer Service Executive

Tech Mahindra
20 Positions
Mumbai
9 months ago
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Job Description

* Handle inbound and outbound calls for international customers.

* Meet performance targets including call handling time, quality, and customer satisfaction

* Ensure first-call resolution (FCR) and maintain service level agreements (SLAs).

* Strong organizational and multitasking skills.

* Basic computer skills (MS Office, CRM systems, typing speed)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Openings for Customer Service Executive

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Tech Mahindra

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...

Openings for Customer Service Executive @ Tech Mahindra

Home > Customer Service (Domestic)