Customer Support Executive (Voice/Blended Process). Walk In Interview!
- Tech Mahindra
- 0 - 4 years
- Noida, Gurugram
- 9 months ago
- Email to a friend
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Job Description
Mega Walk-In Drive || 5 days Working: 2 days rotational shifts and off's || Customer Support Associate
Noida Location: Work from office
Smooth interview process, Immediate joiners required.
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Key Responsibilities:
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Skills and Qualifications:
Excellent verbal communication skills in English.
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you!
For more details please contact:
Anupam Pandey @ 7011087*** or email at ap*******7@te*********a.com
Shekhar Bajpai @ 8896532*** or email at sb*******8@te*********a.com
Immediate joiners Preferred
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: Walk-insContact Details:
Company: Tech MahindraLocation(s): Noida, Gurugram
Keyskills: BPO Blended Process Customer Service Chat Process Telecalling Fluent English Customer Calling Inbound Calls Voice Process International Chat Process Voice Support Communication Skills Customer Support Spoken English Customer Care International Process
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