Team Lead Mapping- Hyderabad @ Tech Mahindra

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Team Lead Mapping- Hyderabad

Tech Mahindra
5 - 10 years
Hyderabad
6 months ago
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Job Description

Team Leader- Mapping Operations- Hyderabad

Please share cvs to sd*******7@te*********a.com

Key Responsibilities

Team Leadership

Lead, mentor, and motivate a team of mapping associates and pod leads to achieve operational goals.
Allocate tasks effectively, ensuring timely completion of projects while maintaining quality standards.
Conduct regular team meetings to discuss progress, address challenges, and align on priorities.

Performance Monitoring & Reporting

Monitor day-to-day operations to ensure adherence to SLAs, quality metrics, and client guidelines.
Track team performance using KPIs and provide actionable feedback to team members.
Prepare and share regular reports on team progress, quality metrics, and operational challenges.

Process Improvement

Identify inefficiencies in workflows and recommend improvements to enhance productivity.
Collaborate with the Process Excellence and Quality teams to implement best practices in mapping operations.
Foster a learning environment that encourages continuous improvement and upskilling.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Ltd.

Team Lead Mapping- Hyderabad @ Tech Mahindra

Home > Operations