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Team Lead Mapping- Hyderabad @ Tech Mahindra

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 Team Lead Mapping- Hyderabad

Job Description

Team Leader- Mapping Operations- Hyderabad

Please share cvs to sd*******7@te*********a.com

Key Responsibilities

Team Leadership

  • Lead, mentor, and motivate a team of mapping associates and pod leads to achieve operational goals.
  • Allocate tasks effectively, ensuring timely completion of projects while maintaining quality standards.
  • Conduct regular team meetings to discuss progress, address challenges, and align on priorities.

Performance Monitoring & Reporting

  • Monitor day-to-day operations to ensure adherence to SLAs, quality metrics, and client guidelines.
  • Track team performance using KPIs and provide actionable feedback to team members.
  • Prepare and share regular reports on team progress, quality metrics, and operational challenges.

Process Improvement

  • Identify inefficiencies in workflows and recommend improvements to enhance productivity.
  • Collaborate with the Process Excellence and Quality teams to implement best practices in mapping operations.
  • Foster a learning environment that encourages continuous improvement and upskilling.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   GIS Team Lead mapping Geographical Information System tl

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...