Specialist - Partner Enablement @ freshworks

Key Responsibilities

• Partner Collaboration: Work closely with Freshworks certified partners to identify, qualify, and close SMB new business opportunities.
• Pipeline Management: Own and manage a partner-led pipeline, ensuring healthy coverage, accurate forecasting, and consistent follow-up.
• Enablement: Support and enable partners by providing sales collateral, and insights into successful sales strategies for SMB customers.
• Co-Selling: Join partner calls, demos, and meetings to assist in closing deals or advancing opportunities.
• Lead Conversion: Follow up on leads generated via partners and collaborate to convert them into paying customers.
• CRM & Reporting: Maintain up-to-date records in the CRM system (eg, Salesforce) and share regular updates on partner performance and pipeline status.
• Quota Attainment: Meet or exceed monthly and quarterly new business revenue targets via partner-driven sales.

• 2 4 years of inside sales or channel sales experience, preferably in SaaS or tech.
• Proven experience selling into the SMB segment .
• Strong understanding of partner/channel sales models.
• Excellent communication, presentation, and relationship-building skills.
• Experience using CRM systems
• A proactive, self-starter mindset with strong organizational skills.
• Team player who can collaborate across sales, marketing, and partner teams.