AM/ DM Operations | Amritsar @ Kochar Infotech

Home > Customer Success

AM/ DM Operations | Amritsar

Kochar Infotech
6 - 8 years
Amritsar
8 months ago
Email to a friend
Report this job

Job Description

Manage and oversee day-to-day operations.
Ensure compliance with company policies, SLAs, and quality standards.Monitor KPIs (e.g., call volume, response time, CSAT) and implement strategies to meet or exceed targets.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: Kochar Infotech
Location(s): Amritsar

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Operations BPO Management Bpo Operations Process Management Customer Service Management Bpo Operations Management SLA Management Operations Management

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 5-7 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Customer Support | Voice Process | 12th pass | Up To 38k in hand |

Daydream Recruiters

0 - 5 years

Noida, Gurugram

3 days ago

₹ -5 Lacs P.A.

Banking Process| Freshers & Exp | 21k-38K in hand | Gurgaon |

Daydream Recruiters

0 - 3 years

Noida, Gurugram

3 days ago

₹ 4-5.5 Lacs P.A.

Interview Drive For Indian Banking Process | Voice Support

IGT Solutions

0 - 1 years

Delhi, NCR

4 days ago

₹ 2-2.5 Lacs P.A.

Sutherland is Hiring For US Voice Process | Limited Openings

Sutherland

0 - 1 years

Mumbai

4 days ago

₹ 1.75-4 Lacs P.A.

Kochar Infotech

Kochar Infotech Limited Kochar Infotech Ltd. is a technology company helping enterprises achieve Digital Transformation in Customer Experience & Business Efficiency. We are a team of 2500+ Solution Providers, serving clients in over 20 countries. Our Clients include International Brands su...

AM/ DM Operations | Amritsar @ Kochar Infotech

Home > Customer Success