Job Summary:
The Business Analyst position is responsible for partnering with various departments to understand business needs and processes, strategize innovative solutions to improve operations, and translate requirements into user stories.
Essential Functions:
Work closely with end users in People Operations, Client Services, Delivery, and Finance to gather requirements, understand business/system needs, and create workable user stories
Manage user stories in Jira and drive priorities for agile execution
Translate business requirements for development team and identify any potential impacts to existing functionality
Assist QA team with creating comprehensive test case scenarios
Participate in agile ceremonies, including scrum calls, sprint planning and retrospectives
Partner with users and development team on support ticket review and resolution
Maintain open and proactive communication with the users on the pending requirements.
Conduct User Acceptance Testing (UAT), and coordinate execution and signoff
Create and maintain user training materials and prepare release notes
Conduct product training for new users and demo new features
Collaborate with product manager on roadmap planning and prioritization
Strengthen process discipline using appropriate performance metrics
Perform other duties as assigned
Required Knowledge, Skills, and Experience:
GED with 5+ years of experience or equivalent combination of education and experience required
Experience with HRIS (Workday, ADP, etc.)
Excellent verbal and written communication skills (in-person, via phone/video calls, instant messaging, etc.)
Strong analytical skills and attention to detail
Ability to multi-task and prioritize in a fast-paced work environment
Should be comfortable to work in EST shifts

Keyskills: Client Management HRIS Excellent Communication In English Implementation And Maintenance Business Analysis Business Strategy HCM Taleo PeopleSoft Successfactors Adp Workforce Now Workday
Spectraforce Technologies Inc. (Spectraforce) www.spectraforce.com, headquartered in Raleigh, NC, USA is a global IT Services and Consulting Company with 4 centers worldwide. Spectraforce offers a powerful suite of IT and Consulting services allowing companies to embrace the challenges of meeting an...